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Number of items: 2.

Article

Bauer, Hans H. ; Grether, Mark ; Göttgens, Olaf (2001) eCRM: Customer Relationship Management im Internet. InSights Düsseldorf [u.a.] 1 1 48-62 [Article]

Book chapter

Bauer, Hans H. ; Göttgens, Olaf ; Grether, Mark (2001) eCRM-Customer Relationship Management im Internet. Management-Handbuch Electronic Commerce München 119-131 [Book chapter]

This list was created automatically on Fri Dec 3 04:50:07 2021 CET